At BoligPortal we aim to be a valuable part to
both landlords and property seekers, offering the best variety, easy access and
overview as well as dedicated, empathetic and knowledgeable support and
guidance when needed.
We are currently
looking to expand our International support team for all three geographical
markets; Denmark, Sweden and Germany.
For this reason, we are looking for students
who speak Danish, Swedish or German fluently as well as feel comfortable
attending international customers in English.
Working in our customer support team your main
role is helping our customers with their rentals or property search providing
technical support and guidance for best practices as well as handling the
occasional complaints and frustrations from the customers along the way. Besides
the dialogue with customers you will be assigned to different back office tasks
such as ensuring the quality of the content on our sites and sharing the
feedback provided by the customers with our product team and marketing for
further improvement of the services provided.
You will be part of a dedicated team,
consisting of both full-time and student employees, ensuring that you are
trained well and feel comfortable attending the daily tasks but also that
everyone has a variety of assignments rather than being stuck on the phone or
chat for the whole day. As the company representative you will have a strong mandate
to find the best solution for the customer within the framework of the company
guidelines, always with the support of your colleagues in the team in case you
Our former and current student employees represent
a wide variety of study fields and career goals, but everyone gain experience
from performing a real job, with great responsibility, strong communication and
technical skills as well as collaboration both within the team and across the
We are searching for students on BA- or
MA-level with preferably min. 1½ years of your studies remaining, to work
aprox. two days / 12-15 hours a week as part of a multilingual team, assigned
to the market(s) matching your language skills. We expect you to:
empathetic and open-minded towards colleagues and customers alike
strong communication skills and the ability to adapt your guidance to the
a high work ethic and focus on the details as well as the bigger picture
initiative and adapt general guidelines to targeted solutions
well in a team and take responsibility for the team to reach it’s objectives
flexible in terms of schedule – we plan one month in advance, within the
opening hours of Monday-Sunday 9 am – 9 pm
BoligPortal offers a young and dynamic work
environment, where everyone contributes to our overall goals and we share our
results and best practices across the organisation. Cross-departmental
collaboration is a given and as student worker you are naturally incuded in the
communication of plans, challenges and results, providing you with real
insights into a successful IT-company.
We motivate each other to do our very best, and
while doing so we have lots of fun, we eat lunch together (provided by the
company) and we prioritize social events such as a ping-pong match on a break,
company football every few weeks, the occasional Friday beer, celebration of
outstanding results etc.
Do you want to join us? Then please send your
resumé (CV) and an application through the link provided. For any questions you
may have before applying, our Chief Customer Officer Malou Lassen may be
reached by e-mail email@example.com
The deadline for applying is April 21st but we will be conducting
interviews ongoingly, so don’t hesitate to reach out.